While institutions recognize the need to provide online student support services, the most effective approaches for developing and delivering these services are not always clear. The need to support students inside and outside the online classroom calls for collaborative efforts from many constituencies. The articles in this volume illustrate good practices in providing student-centered service innovations designed to improve academic success and retention.
Providing Service Innovations to Students Inside and Outside of the Online Classroom: Focusing on Student Success
Volume, Issue - Date:Volume 17, Issue 1 - January 2013
Oganization:University of California Los Angeles Extension
Oganization:Illinois Online Network
Oganization:Monroe Community College
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student support, online services, retention